Support og teknikk osv

Noen av serverene jeg er admin for ligger i utlandet og det er hos en svær leverandør. Innimellom ryker det noe utstyr og noen ganger ryker det mange ting samtidig. SÃ¥nn er det bare. Det vet jeg selv etter Ã¥ h driftet maskinparker og servere i hmm noen Ã¥r… Men, det som er litt morsomt er Ã¥ lese kommentarer fra folk som er brukere pÃ¥ disse systemene som knekker. Og noen ganger dukker det opp noen bra forslag, som denne:

“Why can’t these updates be a little more informative? Like, “the router is fried,” or “the gateway is completely overwhelmed,” or “the chimp that we keep in the server room just pis**d all over the place, so everything’s dead, and we’re planning to fire him at the end of the current billing cycle.” Yeah, a little more detail like that would help.”

…og denne…

“Whiners – go back to surfing porn, where it’s always UP!”

Det beste av alt er at de som klager mest der de som har minst kunnskap om hvordan tingene (les: teknikken) henger sammen og er bygget opp. Selv har jeg siste uke mÃ¥ttet bytte 7 disker som uavhengig av hverandre alle døde innen for et tidsaspekt pÃ¥ 3 dager. 4 av diskene var av kritisk art og mÃ¥tte bygges opp igjen fra backup. Og det tar tid. Laaaang tid. De siste 3 diskene stod i en aldrende server som hadde en enkel oppgave og ingen store belastninger. Byttet en disk, bygger opp pÃ¥ ny og neste disk dør. Og sÃ¥nn gikk dagene. Etter en uke er fortsatt ikke denne serveren tilbake pÃ¥ nett fordi alle nye disker jeg putter inn og skal installere nytt system pÃ¥ ogsÃ¥ dør…eller melder iallefall alvorlige feil. Og da er det slik at det er ikke mye en kan gjøre. Annet en da Ã¥ bytte hele boksen med en helt ny en. Det gjorde jeg. Men jeg savner den gamle traveren. Saken er den at den gamle hadde reduserte men litt viktige funksjoner, mens nÃ¥ den nye erstatningen kommer til Ã¥ fÃ¥ et hav av funksjoner og tjenester den skal utføre. Og det igjen betyr for meg enda mere jobb med Ã¥ sette opp, vedlikeholde, og Ã¥ restaurere fra backups nÃ¥r den engang ogsÃ¥ knekker. Og det kommer den til Ã¥ gjøre. Banna beint.

 

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No mail today my host is gone away
The bottle stands forlon a symbol of the dawn
No mail today it seems a common sight
But people passing by don’t know the reason why

How could they know just what this message means
The end of all my hopes the end of all my spams
How could they know a palace there had been
Behind the door where my host reigned as queen
No mail today it wasn’t always so
The company was gay we turn’d night into day

But all that’s left is a place dark and lonely
A terraced house in a mean street back of town
Becomes a shrine when I think of you only
Just two up to down

No mail today it wasn’t always so
The company was gay we turn’d night into day
As music played the faster did we dance
We felt it both at once the start of our romance

How could they know just what this message means
The end of all my hopes the end of all my spams
How could they know a palace there had been
Behind the door where my host reigned as queen
No mail today my host is gone away
The bottle stands forlon a symbol of the dawn

But all that’s left is a place dark and lonely
A terraced house in a mean street back of town
Becomes a shrine when I think of you only
Just two up to down

No mail today my host is gone away
The bottle stands forlon a symbol of the dawn
No mail today it seems a common sight
But people passing by don’t know the reason why

How could they know just what this message means
The end of all my hopes the end of all my spams
How could they know a palace there had been
Behind the door where my host reigned as queen
No mail today it wasn’t always so
The company was gay we turn’d night into day

But all that’s left is a place dark and lonely
A terraced house in a mean street back of town
But all that’s left is a place dark and lonely
A terraced house in a mean street back of town”

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